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FocusAI support

The guidance below mirrors the exact logic that lives inside the FocusAI repo so you can self-serve before reaching out.

Need help right now?

Send a note with screenshots or error copy and we’ll get you back on track.

Restore FocusAI Pro or manage billing

From the Focus screen banner, tap “Subscribe now” to open the paywall card.
Pick the plan that fits and follow the native App Store flow handled by react-native-purchases.
If you previously subscribed, scroll to the bottom of the paywall and tap “Restore purchases”. Keep the device on the same Apple ID you used before.
Wait for the status copy to confirm “FocusAI Pro active. Redirecting you back in a sec.” If you still see “Contact support”, grab a screenshot so we can review your case.

Subscriptions are processed by Apple. To cancel or switch plans, open Settings → Apple ID → Subscriptions and locate FocusAI.

Keep prompts focused on one outcome so the plan stays clear.
Use the spice slider to decide how detailed the steps should be before tapping “Add.”
Stay signed in with the Apple ID that holds your subscription so FocusAI can confirm Pro access.
If a plan fails to load, give it a moment and try again—most hiccups clear after a quick refresh.

Still stuck? Capture the exact message you see on screen and include it when you reach out so we can help faster.

Tap any MagicTask to start a deep-work sprint and pause or resume whenever you need.
Timers adapt to the spice level you chose, so higher settings fit more granular steps.
When you complete every micro-step, FocusAI celebrates and queues the next task.

Reinstalling often clears lingering cache issues. After reinstalling, launch FocusAI once before restoring purchases so your account reconnects.

Need privacy details instead? The Privacy Policy breaks down how FocusAI handles your information.